Observational documentary series going behind the scenes at a busy jobcentre in Leeds, revealing what life is like for those living on benefits and for the jobcentre staff, who deal with the needs of 600 people a day.
The series puts equal emphasis on the human stories on both sides of the desk – challenging preconceptions about staff and claimants. And, as the last government agency on the high street, there couldn’t be a more pertinent precinct to speak to life in the UK today.